Company Description
Smiths Detection, part of Smiths Group, is a global leader in threat detection and screening technologies for aviation, ports & borders, defense, and urban security. Our expertise is spread across 5 R&D centers, 21 Global Offices and 7 Manufacturing Sites with 3000 Brilliant minds globally contributing for over 40 years at the frontline which enables us to deliver the solutions needed to protect our society from any threat and illegal passage of explosives, prohibited weapons, contraband, toxic chemicals, and narcotics. Every minute of every day, our technology and talented team members help to make the world a safer place -
Job Description
As a Shift Engineer at Dublin Airport, this individual possesses extensive training and hands-on expertise in supporting advanced electromechanical systems, particularly within the non-intrusive detection sector. They are team-oriented, adaptable, and committed to sharing knowledge and supporting their colleagues. Strong communication skills, both written and verbal, enhance their ability to convey complex technical information clearly.
This role involves extensive troubleshooting, servicing, and installation of equipment on-site at Dublin/Cork Airport. The engineer also conducts follow-up checks with stakeholders to confirm system performance, demonstrating a proactive approach to customer satisfaction and system reliability.
Key Responsibilities for Shift Engineer at Dublin Airport:
* Service & Customer Satisfaction: Ensure timely response to daily service repair needs, aiming to maximize customer satisfaction by resolving issues efficiently.
* Installation & Maintenance: Perform installation, repair, and maintenance of equipment on-site, and provide hands-on training to customers as needed.
* Documentation & Reporting: Accurately document all inspections, maintenance, and repairs, ensuring that records are updated and submitted promptly.
* Parts Management: Manage the entire parts lifecycle, from ordering to installation and returns, while optimizing repair cycle times.
* Issue Tracking & Reports: Regularly review service logs to identify open issues and prepare detailed reports for customers as necessary.
* Sales Support & Revenue Generation: Engage in service sales opportunities, contributing to the promotion and implementation of revenue-enhancing programs.
* Tool & Equipment Maintenance: Ensure all tools and testing equipment are properly maintained, calibrated, and ready for use.
* Performance Analysis & Recommendations: Assess equipment performance using field data to recommend improvements or modifications for optimal operation.
* Technical Support & Collaboration: Provide technical assistance to customers and fellow service engineers when required. Work closely with senior FSEs and Product Specialists to stay updated on current technologies and solutions.
* Special Projects & Site Surveys: Participate in site surveys, pilot programs, and special projects. Attend meetings as required and prepare exclusive reports on project outcomes.
* Cost Control & Efficiency: Implement cost-saving measures and optimize operational efficiency wherever possible.
* Travel & Flexibility: Be prepared for travel, overtime, and flexible working hours, including weekends, to meet operational demands.
* Health, Safety, and Compliance: Adhere to and enforce company health, safety, and environmental policies to ensure a safe working environment.
* Continuous Learning & Adaptability: Maintain a high level of technical expertise on the company's products and adapt to changing technical requirements.
* Additional Responsibilities: Carry out other duties as required to support the team and ensure smooth airport operations.
Qualifications
The role requires proficiency in troubleshooting, repairing, and maintaining electromechanical equipment. The engineer is expected to be cross-trained across all products within the company's portfolio to provide comprehensive service coverage at the airport. They are also willing to take on special projects, including high-visibility tasks, while actively seeking out and addressing recurring technical issues independently or in collaboration with others.
The Shift Engineer has solid knowledge of PC applications (such as MS Word, Excel, and PowerPoint) to produce clear, concise reports and documentation. They are responsible for maintaining detailed service logs, organizing job files, and ensuring that all records are updated until projects are complete.
Additional Information
To find out more about life at Smiths Detection check out our LinkedIn and follow our story
Join us for a great career and competitive compensation & benefits whilst keeping the world a safer place.
Diversity & Inclusion:
We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of race, colour, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age, or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace diversity.
At no time during the hiring process will Smiths Detection, Smiths Group, nor any of our recruitment partners ever request payment to enable participation – including, but not limited to, interviews or testing. Avoid fraudulent requests by applying jobs directly through our career's website )
We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of color, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age, or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace diversity.
At no time during the hiring process will Smiths Group, nor any of our recruitment partners ever request payment to enable participation – including, but not limited to, interviews or testing. Avoid fraudulent requests by applying jobs directly through our career's website (Careers - Smiths Group plc)
1. Grade: 07
2. Employee Group: Permanent
3. Global Region: Europe