Digital Operations Executive (e Commerce & Online Ordering)Part-Time – 3 Days Per Week (Flexible schedule)Dublin (Office based + store visits)Salary: €24,000 – €29,000 We are a long-established multi-location food retail and quick-service restaurant group expanding our digital ordering and customer experience systems.
We are hiring a Digital Operations Executive to help manage and improve our online ordering platforms, promotions and customer journey across website and delivery apps.
This is a practical, hands-on role focused on improving how customers order, how menus are presented, and how systems work — not a social media content role.
You will work across operations, marketing and customer service, and regularly visit store locations to support marketing rollouts and identify improvements.
Responsibilities Maintain online menus, pricing, modifiers and upsells Coordinate promotions and product launches with design team Coordinate with store teams to ensure product availability and promotion readiness Analyse online sales and customer behaviour Provide insights to support pricing, menu and promotional decisions Improve conversion and average order value Support email/SMS automation and loyalty campaigns Assist stores with digital ordering issues Identify operational improvements using data Use AI tools to automate repetitive tasks Role Success Measures Success in this role will be measured by: Growth in online sales Improved conversion rate and average order value Accuracy of menus and promotions Reliable and timely campaign execution Quality of reporting and actionable insights What We're Looking For Strong interest in digital systems, ecommerce or analytics Highly organised and detail focused Comfortable working with spreadsheets and data Good written English Problem-solver mindset Comfortable working in a hands-on SME environment with broad responsibilities Willingness to visit store locations Preferred (not essential):2–4 years experience in ecommerce, operations, hospitality or digital environment Shopify, POS systems, delivery platforms, SEO or automation tools What You'll Gain Real responsibility and project ownership Exposure to business strategy and operations Experience across ecommerce, marketing and operations Clear progression into a Digital/Growth role Staff meals & employee discount This role suits someone analytical and curious who enjoys improving how things work.
Job Type: Part-time Pay: €25,000.00-€28,000.00 per year Expected hours: 20 – 24 per week Benefits: Flexitime On-site parking Work Location: In person