Project Worker, Advice and Information, Dublin
Location: South Dublin
Contract: Full time,2 year Fixed Term Contract
The purpose of this role is to work as part of Focus Ireland’s Advice and Information Service, to deliver a dedicated, advice, advocacy and support service to people who are homeless or at risk of homelessness.
What You Will Do
* Provide information, advice and advocacy on housing, legal rights, and social welfare entitlements to persons at risk of homelessness.
* Undertake assessments and develop/implement support plans of people’s personal and accommodation situation needs.
* Liaise and advocate with relevant statutory authorities to support persons accessing the service.
* Manage a caseload and operate an open access drop in/phone/email service.
* Refer people to external agencies which can more appropriately assist people with their personal, social, legal and accommodation needs.
* Work with and under the supervision and direction of the line management within the project.
* Work individually and as part of a team. Provide team support on daily basis to support the wider Regional Advice and Information Service.
* Work within a client-centred approach, encouraging autonomy and independence.
* Be familiar with and comply with all relevant Focus Ireland policy e.g. Child Protection Policy, Confidentiality Policy, Customer Complaints Policy, Health and Safety Policy, Personnel Policy.
* Maintain accurate records and statistics in accordance with Focus Ireland policy.
* Be vigilant to any Health, Safety and Welfare risks in the workplace and bring any concerns to the attention of your Line Manager or Health & Safety representative.
* Attend and contribute to Team, Section and Agency meetings as required.
* Engage in supervision sessions on a regular basis with the Project Leader.
* Engage in Reflective Practice to support professional development.
* Participate in relevant training and development courses as agreed with your Project Leader.
* Undertake such other duties as might be reasonably assigned from time to time in consultation with the Project Leader.
* Work within the framework of the overall objectives of Focus Ireland.
What You Will Need
* Relevant third level degree in the area of social care i.e. youth work, social studies, addiction, psychology, law.
* At least 2 years’ experience in the social care field working with disadvantaged single people.
* Experience of supporting marginalised households with high risk and challenging behaviour.
* A working knowledge of issues affecting people out-of-home and their impact on people and their physical, emotional and psychological development/status.
* Experience of dealing with child protection and welfare responsibilities and responding appropriately to any concerns.
* Experience in carrying out assessments, including risk assessments.
* Experience in developing support plans and carrying out reviews.
* Ability to work on own initiative and in a team setting.
* Ability to display flexibility in the role.
* A working knowledge of services in the homeless sector (desirable)
Focus Ireland is an equal opportunities employer. #J-18808-Ljbffr