Overview
Job Title: Recovery Driver
Location: Galway
Job type: Permanent/Full time
Start Date: As soon as possible
Noel Group are currently working with a top Insurance broker who are on an exciting growth and transformation phase and is seeking to recruit a Recovery Driver to support the Roadside & Rescue team in providing best in class customer service to their customers.
This role will form part of the dynamic Roadside team and will report to the Roadside Operations Managers.
As a Recovery Driver, you will contribute to the effective operation of the Member Services by attending the scene of member’s breakdown. You will be responsible to recover vehicles as directed by our Rescue Centre in a timely and safe manner.
Shift working is a requirement of this role including weekends and bank holidays.
Responsibilities
* Collect and deliver B2B and B2C vehicle as directed by our Rescue Contact Centre.
* Be fully compliant with regard to CPC and Drivers hours.
* Be fully conversant with all communication systems used within the Patrol Force Operations and ensure that all communication is maintained to the standards required.
* Maintain to a high standard of serviceability in cleanliness of any vehicle, tools and equipment used for individual use.
Qualifications & Experience
* Minimum qualifications, experience & skills
* Must have full clean driving licence class B + C.
* Up to date full CPC’s and Digital Drivers card.
* Minimum 2 years’ experience driving an HGV or previous Recovery Truck experience.
* A good knowledge of RSA legislations regarding vehicle checks and Tachograph requirements.
* Will be rostered to work 40 hours a week, 5 out of 7 days each week.
* Will be available for overtime for peak periods outside of those rostered hours.
* Flexibility on both sides is the key to making this contract work.
Additional Key Skills & Attributes
* A passion for the motor industry and for delivering amazing customer experience taking pride in your role
* A strong work ethic and highly committed individual with a proven track record of delivering successfully to deadlines and KPIs
* Ability to engage and converse successfully with customers of all types and deal with all customer matters professionally and effectively
* Quick-thinking problem solver who is proactive in anticipating issues or suggesting new developments
* Exceptional interpersonal, communication and teamwork skills, and ability to influence and develop relationships with individuals at all levels of the organisation.
Other Details
Job Types: Full-time, Permanent
Benefits
* Company events
* Company pension
* Employee discount
* On-site parking
* Sick pay
Application question(s):
* Do you have any additional driving Licence
Licence/Certification:
* B Driving Licence (preferred)
* Manual Handling Certificate (preferred)
* C Driving Licence (required)
* CPC (required)
Work Location: In person
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