Are you a detail-oriented professional looking for a new challenge in a dynamic environment? This is an exciting opportunity to take on key responsibilities and contribute to the success of our organization.
Job Description:
We are seeking a highly organized and proactive individual to manage and process customer orders, including data entry and evaluation. The successful candidate will confirm order receipts and communicate scheduled shipping dates to customers, while collaborating with the support team to resolve issues and ensure customer satisfaction.
Key Responsibilities:
* Manage and process customer orders, including data entry and evaluation
* Confirm order receipts and communicate scheduled shipping dates to customers
* Collaborate with the Level 2 support team to resolve issues and ensure customer satisfaction
* Interpret customer contracts and quotes, ensuring compliance with terms, special instructions, and revenue recognition policies
Required Skills and Qualifications:
To succeed in this role, you will need:
* Fluency in both German and English
* Proficiency in Excel; experience with Salesforce, Oracle, or ERP systems is a strong advantage
* Prior experience in an administrative or office-based role
* Excellent attention to detail and strong organizational skills
Benefits:
This is a permanent, full-time position offering a competitive salary, hybrid work model, standard office hours, comprehensive benefits package, and more.
About Us:
We are a global tech leader committed to delivering excellence in every aspect of our business. If you're passionate about working in a dynamic environment and contributing to our success, we encourage you to apply.