OverviewBroadcast Support Engineer – Media Technology / Post-ProductionI am working with a well-respected media technology solutions provider to find a Broadcast Support Engineer to join their growing engineering team.The business partners with leading broadcasters, post-production facilities and content creators, delivering and supporting cutting-edge workflows across editing, storage, IP video and cloud-based environments.This is a hands-on technical role combining customer support, system installation and troubleshooting across a wide range of broadcast and post-production technologies.Why Consider This Role?Varied technical exposure – Work across Avid workflows, shared storage, IP video, live production and cloud technologiesCustomer-facing engineering – Combine technical problem solving with direct client interactionTraining & development – Ongoing product training and exposure to new and emerging technologiesDiverse environments – Support a broad client base across broadcast, post-production and mediaKey ResponsibilitiesProvide remote, phone and on-site technical support to customersInstall, configure and upgrade broadcast and post-production systemsTroubleshoot issues across editing, storage, networking and media workflowsManage and track support cases through to resolutionWork closely with internal teams and vendors on system deploymentsAssist with product demonstrations and customer-facing technical discussionsStay up to date with new technologies and industry developmentsIdeal Candidate ProfileBackground in broadcast, media technology, IT, or systems engineeringExperience supporting or working with post-production or broadcast workflowsKnowledge of technologies such as Avid, shared storage, IP networking or streaming (beneficial, not essential)Strong troubleshooting skills and a proactive approach to problem solvingComfortable in a customer-facing roleExcellent communication and organisational skillsKeen to learn and develop within a technical engineering environmentIf this sounds like a good fit, feel free to apply or get in touch for more details.
#J-18808-Ljbffr