Job Title: Retail Sales Associate
About the Role:
This is a customer-focused position in a fast-paced retail environment. The successful candidate will be responsible for handling customer enquiries, preparing quotations, processing invoices, managing orders, and ensuring a high level of customer service.
Key Responsibilities:
* Assist customers with product enquiries, pricing, and order updates.
* Prepare accurate quotations and process sales invoices efficiently.
* Manage customer orders from start to finish, including stock checks and coordinating with the dispatch team.
* Maintain up-to-date product knowledge and provide informed advice to customers.
* Support the wider sales and retail team with administrative and operational tasks.
* Handle customer complaints or queries in a professional and timely manner.
* Keep the shop floor and stock areas well-organised and presentable.
Skills and Qualifications:
The ideal candidate will possess excellent customer service skills, strong communication skills, and the ability to work effectively in a team. Basic computer skills are also essential.
Benefits:
This role offers a competitive salary and opportunities for career advancement. Monday to Friday working hours with occasional Saturday work depending on seasonal needs.