OverviewAssistant Store Manager - Crescent, Limerick at Three Ireland. Join to apply for the Assistant Store Manager role at Three Ireland.ResponsibilitiesLead and motivate the store team to consistently deliver targets and drive store performance.Demonstrate business acumen to identify opportunities; understand P&Ls and maximise margins.Coach and develop high-performing teams; influence and gain commitment through sharing knowledge and experiences.Be responsible for KPIs for store and teams (sales, stock, audits, security) and ensure the store is fit to trade.Champion the customer experience and WOW every guest in-store.Assist customers through the discovery, experience, and purchase process; speak to Three’s connected life vision.What the role involvesTaking ownership of customer issues with problem-solving skills to resolve them professionally.Promote customer self-service and engage customers with the My3 app.Tell a compelling story about product range beyond technical specs.Sales and Customer ExperienceMotivate the team to exceed targets through coaching and support.Maintain expert knowledge of all products; participate in trainings and stay current with product FAQs.Engage with customers to match them to appropriate products and services; cross-sell and upsell where appropriate.Other responsibilitiesSupport the team and manager; participate in projects that improve people and customer experience.Stay up to date with industry trends and competitor activity to demonstrate value to customers.Identify and suggest process or service improvements with confidence to implement changes.We appreciate each other byCoaching and supporting the team in a way that engages individuals.Maintain store standards by replenishing stock, organising displays per planograms, and upholding cleanliness and store reputation.Understand Data Protection policies and complete administration accurately.Demonstrate responsibility for RLP policies and support store audits.Skills and attributesStrong experience in retail; proven success in achieving targets.Customer facing/service experience with a passion for delivering outstanding guest experiences.Goal-oriented, team player, and clear communicator who can explain new information in everyday language.Willingness to run the store in the manager’s absence and adapt to a fast-paced environment across sales floor, stock management, tills, and merchandising.What we offerCompetitive salary and commission/reward structure25 days annual leaveSmartphone with employee planBenefits contribution toward healthcareEmployer matching pension up to 5%Life Assurance and Salary Protection from day oneAccess to learning and development toolsHow to applyApply now at: https://www.three.ie/careers#JOBSEqual opportunityThree is committed to diversity and inclusion. We welcome all identities and strive to create a culture of belonging where employees can thrive as their authentic selves. If you require reasonable adjustments for your interview, please let us know when scheduling your interview or email aoife.omeara@three.ieAt Three, we are committed to diversity and inclusion. If you do not tick every box, you may have other valuable skills that would make you a great fit for our teams. Please apply if you think you could be a good match.
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