Job Title
Food Runner
Location
The Willows, Dundrum – 26-28 Willow Road, off Wyckham Park, Dundrum, Co. Dublin. Visit Dublin+1
Reports To
Service Manager and/or Head Waiter/Waitress
Job Purpose
To support the front-of-house team by delivering food orders from the kitchen to the tables quickly, accurately and with a friendly attitude, helping to maintain the high standards of service and atmosphere that The Willows is known for as a warm, community-focused pub and dining venue. Visit Dublin+1
Key Responsibilities
* Collect plated meals from the kitchen and deliver them to guests in a timely manner.
* Ensure each dish is correct, well-presented and matches the order slip.
* Assist the wait staff by clearing empty plates, utensils and glassware from tables.
* Refill water glasses and offer additional beverages as needed, or alert servers.
* Maintain cleanliness in the service stations and dining area (e.g., wipe down tables, check for crumbs, tidy condiments).
* Support table set-up between seatings (placing menus, napkins, cutlery) as required.
* Communicate any guest concerns or special requests promptly to the server or manager.
* Adhere to health & safety, food hygiene and pub licensing regulations.
* Assist in other duties during busy periods (e.g., restocking service stations, helping with carry-out orders).
Required Skills & Qualities
* A friendly, positive attitude and excellent guest-service orientation.
* Physical stamina: able to stand, walk and carry trays for extended periods.
* Good communication skills and a team-player mindset.
* Attention to detail and ability to keep calm under pressure during busy service times.
* Basic knowledge of food hygiene and safe handling practices.
* Punctual, reliable, and a strong work ethic.
* Flexibility to work evenings, weekends and potentially busy pub events.
Desirable
* Prior experience in a pub, restaurant or hospitality environment.
* Familiarity with Irish pub culture and service dynamics (The Willows is a traditional local pub with dining service). Visit Dublin+1
* Ability to assist in simple bar or drinks service if needed during peak periods.
Working Hours & Benefits
* Likely shift work including evenings, weekends and possibly public holidays (as is typical in hospitality).
* Friendly community-focused venue: The Willows is described as "the hub of the local community", offering a warm, welcoming atmosphere. Visit Dublin+1
* Opportunity to work in a well-established south-Dublin pub with good local standing.
* Team discounts (where applicable), training opportunities and the chance to develop in hospitality.
Why Join The Willows?
* The Willows has a strong identity as a traditional local Irish pub that serves food, welcomes families and community groups, and provides a relaxed yet lively atmosphere. Visit Dublin+1
* You'll be working in a venue where service and community matter: it's not just about food, but about creating a good experience for guests.
* Great location: near Dundrum Shopping Centre and accessible from multiple transport links.
Job Type: Part-time
Expected hours: 12 – 18 per week
Experience:
* food running: 1 year (preferred)
Work Location: In person