Overview
Senior Martech Consultant – DEPT. Dublin, London, Manchester, hybrid. This role is within Experience & Engineering in Ireland, working in the Healthcare Business Team. We are looking for an experienced, energetic, strategic-thinking Martech Consultant who blends day-to-day technical delivery with supporting clients on comms strategy across multiple channels and users.
Job Purpose
As a Senior Martech Consultant, you will work as part of a multidisciplinary team delivering projects across all digital aspects, including UX/UI design, DevOps and infrastructure, backend and frontend development, quality assurance, data and analytics, CRM, marketing automation and business analysis. The role holder, with the business team and client leadership, will own the Martech workstream and relationship with the client.
Key Responsibilities
* Lead the implementation and optimisation of multi-channel marketing automation journeys (cross platform)
* Act as the subject matter expert (SME) across MarTech; advise internal teams, clients, and partner agencies on data flow, platform capabilities, governance, and best practices for omnichannel communications
* Own the strategic MarTech lens in communications planning; advise on journey logic, personalisation, segmentation, and automation techniques
* Collaborate with front-end, back-end, and DevOps teams to scope, troubleshoot, and implement cross-platform integrations—especially in complex or high-security environments
* Champion email development best practices with a strong technical understanding of deliverability and QA concerns
* Act as a cross-functional bridge, aligning internal teams with external partners and agency stakeholders for consistent delivery across a multi-platform MarTech ecosystem
* Support discovery and technical planning for new solutions or campaigns, including on-premise, regulated, or high-security use cases
* Represent the MarTech function in stakeholder and client conversations; translate complex technical concepts into clear business language
* Create and maintain high-quality technical documentation, including journey maps, integration specs, architectural diagrams, and QA guides
* Ensure proactive client service and collaborate with the team to achieve digital goals
What We Are Looking For
Must Haves
* Experience with Adobe Campaign and/or Salesforce Marketing Cloud
* Ability to work through technical challenges with team members, clients, and partner agencies with varying levels of technical expertise
* Strong communication to ensure effective collaboration
* Pragmatic, collaborative approach to achieve short-term goals
* Ability to develop and implement innovative strategies for long-term success
* Willingness to engage in hands-on work and support colleagues operationally
* Direct availability to start in either Ireland or the UK
* Willingness to travel occasionally to client locations or other DEPT offices
Nice to Haves
* Experience leading and inspiring teams; fostering a positive work environment
* Persuasive communication and ability to bring people along with your ideas
* Experience with Salesforce Service Cloud
* Experience with Adobe Campaign Classic on-prem
* Ability to build strong client relationships and streamline processes
* Positive interpersonal skills
We Offer
* Benefits depend on location; check with the recruiter
* Flexible, hybrid working policy (2 days in the office, depending on location)
* Social and Cultural Events, opportunities to connect with colleagues
* Inspirational talks and guest speakers
* Learning and development opportunities
* Buddy Programme to support your first weeks
* DEPT’s sustainability and awards commitments (B Corp certified, climate neutral since 2021)
* Opportunity to work with clients of varying sizes and industries
* Support for skill development, training, certifications
* Global DEPT Cares Month for volunteering
Who Are We?
We are pioneers at heart, born digital, with a deep skillset in tech and marketing. We hire curious, self-driven, talented people who never stop innovating. Our culture blends scale with a supportive, collaborative environment across 30+ countries, offering global opportunities and local autonomy. DEPT is committed to making a positive impact and has been Climate Neutral and B Corp certified since 2021.
DIVERSITY, EQUITY & INCLUSION
We strive for an inclusive workplace where everyone has equal opportunity to thrive. We actively recruit, develop, nurture, and retain diverse talent. If you don\'t meet every qualification, apply anyway; we encourage reaching out to discuss reasonable adjustments for recruitment and time with us.
Want to know more about our DEI efforts? Check out our initiatives.
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