Personal Lines Operations Leader
This position combines strategic oversight with operational expertise, focusing on performance delivery, process efficiency, and customer satisfaction across all Personal Lines functions.
* Lead and develop the Personal Lines Operations team, ensuring excellence in service delivery, compliance, and performance.
* Oversee all operational aspects of the Personal Lines portfolio, including motor, home, travel, and other consumer insurance products.
* Design and implement operational strategies that enhance efficiency, service quality, and profitability.
The successful candidate will shape and execute operational strategy, manage a high-performing team, and ensure best-in-class service and compliance standards.