Digital Transformation Specialist
Drive customer experience and digital growth by championing our digital services. As a key figure in our digital transformation, you will help customers navigate new technologies effectively.
* Lead the development of our app, website, and other digital services to deliver exceptional customer experiences.
* Support customers with their transition to newer technologies, handle digital queries, update customer information, and assist with self-service digital devices when needed.
A demonstrated track record of advising customers on digital products is essential for this role. You will empower others, gather feedback, and share valuable insights to enhance our services.
We are committed to delivering a unique customer experience through service and channel enhancements. You will be part of a team that continuously seeks opportunities to improve and excel in your role.