No.1
Currency and Fexco Currency are leading providers of foreign exchange services in the UK and Ireland.
We offer a competitive salary of €15.24 per hour and great benefits which include an annual discretionary bonus, 20 days holiday increasing to 23 with service (pro rata), discounted travel money, and a full training programme.
You'll work along side an extremely passionate and friendly team who genuinely care about the success of our business.
Main Responsibilities
The successful candidate will be responsible for: Identifying and delivering customer requirements, meeting and exceeding their needs and maximising sales
Achieving and where possible exceeding individual and team sales and service targets
Identifying opportunities to cross sell various products and services
Effective and accurate cash handling and reconciliation
Ensuring the store meets all operational standards and the highest levels of presentation are always maintained
Adhering to all Company Policies including Health and Safety, AML and Security
Dealing professionally and knowledgably with all customer complaints/queries ensuring a satisfactory conclusion is met
Ensuring telephone calls are answered in a prompt, polite and professional manner
Undertake marketing initiatives, to promote the Bureau and increase brand awareness
Ensuring all point of sale and company material is displayed correctly and in working order Qualifications and Experience required: Demonstrable excellent customer service experience ideally obtained in a cash handling environment
Experience of working with foreign currencies is preferred Competencies required: Demonstrable superior customer service skills
Numerate, with excellent accuracy and an eye for detail
Comfortable communicating on all levels including within the business and to external customers and suppliers
Must be flexible and have a can-do attitude and approach Fexco is an equal opportunities employer and is proud to foster a work environment where our people are supported and encouraged to be themselves.
We welcome applicants of all backgrounds and sections of society and each application is given fair consideration.