The Merrion Hotel located in the heart of Georgian Dublin, opposite Government Buildings, is the capital's most luxurious five-star hotel, and a proud member of The Leading Hotels of the World.
Created from an impeccable restoration of four Georgian Townhouses, the 142-bedroom and suite hotel is arranged around two 18th Century style gardens.
The Merrion is home to Restaurant Patrick Guilbaud, a Two Star Michelin Restaurant, The Cellar Bar, The Garden Room, and the intimate No. 23 Cocktail Bar.
Another key feature of The Merrion Hotel is its stunning art collection - the largest private collection of 19th and 20th century art in Ireland.
This art collection provides the inspiration for The Merrion's Art Tea.
The Merrion Hotel has partnered with Flow Hospitality Training to provide a bespoke learning management system for all of our team members.
The Merrion is the first hotel in Ireland to provide accredited and tailor made training via Flow Hospitality Training.
The Merrion Hotel, one of Dublin's finest luxury hotels, is currently recruiting for an Assistant Room Service Manager to join our Food & Beverage team.
Centrally located in Dublin and easily accessible by public transport, this role offers the opportunity to work in a beautiful five-star hotel where exceptional service standards are at the heart of everything we do.
Working alongside an experienced management team, you will receive excellent training and support while developing your career in luxury hospitality.
Key Responsibilities
Support the daily operation of the Room Service department alongside the management team
Supervise and support room service team members during service
Ensure the delivery of consistent, high-quality guest service
Assist with staff organisation, training, and maintaining service standards
Work collaboratively with other departments to ensure smooth service for our guests
Working Hours
39 hours per week
Shift work required including weekdays and weekends
Typical shifts include 6:00am - 2:30pm or 2:30pm - 11:00pm
The successful candidate will:
Have a strong guest service focus
Possess excellent communication and organisational skills
Be confident leading and supporting a team
Demonstrate strong multitasking abilities in a busy environment
Have excellent spoken and written English
Be flexible and adaptable to meet guest and business needs
Previous experience in hotel food & beverage or room service operations is desirable.
Employee Benefits
Competitive pay rates
Free hot meals on duty
Free cleaning of company-provided uniforms
Classroom and online training opportunities
Birthday gifts and service awards
Subsidised taxi travel (up to EUR20 outside public transport hours)
Travel Saver and Bike to Work schemes
Discounted city parking
Secure scooter and bike parking
Health and dental insurance contributions
Contributory pension plan from day one (including Death in Service benefit)
Increased annual leave with length of service
Recommend-a-Friend bonus scheme
Employee discounts on hotel stays and dining for family and friends
Free Employee Assistance Programme for confidential support and counselling
About The Merrion
The Merrion Hotel, a member of The Leading Hotels of the World, is located opposite Government Buildings in the heart of Dublin city centre.
Created from four restored Georgian townhouses, the hotel features 142 bedrooms and suites arranged around two beautiful 18th-century style gardens.
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