Lead Team Performance
As a vital member of our team, you will play a key role in shaping and executing strategies to drive exceptional customer experiences.
This exciting opportunity allows you to leverage your leadership skills, entrepreneurial spirit, and passion for community engagement to make a real difference.
Key Responsibilities:
* Creating an inspiring work environment that fosters collaboration and inclusivity
* Ensuring seamless operations during manager absences, maintaining high standards of service and efficiency
* Developing and validating the skills of your team members to optimize their performance
* Fostering open communication, trust, and feedback to cultivate a positive workplace culture
* Counseling and guiding colleagues to achieve daily objectives and meet customer needs
* Reviewing reports and systems to enhance customer and colleague satisfaction
* Promoting zero food waste initiatives to minimize waste and maximize resource utilization
* Recruiting top talent for your team and selecting candidates passionate about delivering exceptional customer service
* Setting a strong example to maintain cleanliness standards and stock control practices
Requirements:
* A proven track record of achieving results in fast-paced retail environments
* Adaptability, agility, and excellent problem-solving skills to navigate challenges
* Prior experience in similar roles is highly desirable
Benefits:
* Competitive salary package
* Bonus scheme
* Virtual GP services
* And many more benefits that make us a great place to work