We currently have an exciting opportunity for a Pharmacy Technician to join the team in O'Malley's Life Pharmacy Dooradoyle in Limerick
This is a 32-hour permanent position with the stores opening hours operating between 8.30 a.m. and 7:30 p.m. Monday to Friday, 9.30 a.m. and 5:30 p.m. Saturday and closed on Sunday.
The team currently comprises a Managing Pharmacist, 2 Support Pharmacists, 2 Relief Pharmacists, 2 Technicians and 5 Healthcare Advisors.
This store has manageable items and services.
Duties and Responsibilities:
* To accurately receive, record and assemble prescriptions, issue the appropriate receipts and inform the Pharmacists of any changes in drug therapy and interactions between prescribed medications.
* To serve customers with over-the-counter medicines and other pharmacy products as required.
* To fulfil the request for specific over-the-counter medicines appropriately using WWHAM questioning and recommend a suitable medicine, referring to the Pharmacist where appropriate.
* To ensure the smooth running of the dispensary, including maintaining computer records and ensuring that the paperwork pertaining to the various schemes is kept up to date and in line with Company procedures.
* To ensure that any errors or safety issues are brought promptly to the attention of the Managing Pharmacist and/or Business Territory Manager.
* To maintain good stock control including rotation of stock, maintaining appropriate stock levels, using correct suppliers, and ensuring that the delivery details are correct as set down by the managing pharmacist.
* To ensure that the Pharmacy is kept clean and tidy and any Health and Safety issues are brought promptly to the attention of the Pharmacy Manager and or Managing Pharmacist.
* To maintain the standards of organisations and cleanliness with the dispensary as directed by the Managing Pharmacist and in line with Standard Operating Procedures.
* To follow the pharmacy standard operating procedures, maintaining consistent professional standards at all times.
* To assist with over-the-counter sales and other front-of-the-counter duties.
* Any other duties as required.
Leadership & Teamwork
* Provide support to other stakeholders within the pharmacy and throughout the Allcare Network to ensure the delivery of company goals.
* This role requires a high level of pro-activity and an ability to work on own initiative.
* Build positive relationships with others in the pharmacy to create a positive working environment.
* Participate in staff training programmes and implementation and be proactive in developing the role function.
* To maintain a good working relationship between colleagues, customers and other healthcare professionals.
* To work effectively as part of the Pharmacy team, being flexible and adaptable assisting in all areas of the pharmacy operation.
Customer Focused
We are passionate about exceeding expectations:
* making our community pharmacies the local destination of choice
* Delivering customer service to the highest quality
* To provide advice and information as required to customers on all product ranges available in the Pharmacy.
* To deliver professional and efficient customer service at all times, enhancing the relationship with Pharmacy Customers.
Qualifications, Experience & Skills Required
* IPU Pharmacy Technician course or Higher Certificate in Pharmacy Technician Studies.
* 2 years of pharmacy experience in a pharmacy technician role is preferable
* Excellent written and verbal communication skills
* Good attention to detail is essential
* Excellent organisational skills, with the ability to multitask successfully in a busy and challenging environment.
* Cashier experience is an advantage.
* Ability to use discretion when addressing customer queries and to treat customer/patient information with strict confidentiality.
* IT skills would be an advantage.
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