Job Description:
The Facilities Management Professional is responsible for ensuring the overall management and upkeep of facilities. They maintain a secure, safe, and orderly environment, addressing any safety concerns and ensuring that all facilities are operational and well-maintained.
This role demands a high level of diligence and responsibility, particularly in responding to emergencies and managing key administrative tasks.
Facilities Management Professionals work independently, especially during night shifts, and must ensure that all protocols regarding health, safety, and security are strictly adhered to.
In addition to facility oversight, they manage essential administrative tasks such as maintaining records, monitoring systems, and ensuring compliance with established policies and procedures.
1. Security, Health, and Safety
* Monitor access points to ensure the building is secure and only authorised individuals gain entry.
* Conduct regular security checks and respond to any incidents or unauthorised activities.
* Report any breaches of security to the Operations Manager and escalate to emergency services if necessary.
2. Facilities Maintenance
* Ensure that private rooms are prepared for new residents, including checking that they are clean and fully stocked with essentials such as linens and towels.
* Report on any maintenance issues, such as faulty equipment or damaged fixtures, ensuring these are addressed promptly by the relevant team.
* Attend to minor maintenance issues.
* Conduct regular checks on kitchens, bathrooms, laundry rooms, and communal areas, ensuring they remain functional and presentable.
* Ensure that all equipment in shared spaces is operational and report any malfunctions for repair.
3. Cleaning Responsibilities
* Maintain the cleanliness of shared areas, including sweeping, mopping, and wiping down surfaces to ensure a high standard of hygiene.
* Carry out deep cleaning tasks during the night shift, ensuring that all communal areas are thoroughly cleaned and sanitised.
* Restock bathrooms and other shared spaces with essential supplies, such as toilet paper and soap, and conduct routine inspections to maintain cleanliness.
4. Compliance with Policies and Procedures
* Ensure full compliance with all health and safety regulations and company policies, as outlined in the employee handbook.
* Understand and be compliant with all SOP's and Operational Policies and HR Policies.
* Report any breaches of policy or safety concerns to the Operations Manager.
* Uphold a zero-tolerance approach to abuse, intimidation, or harassment, ensuring incidents are managed appropriately.
* Attend regular training sessions and complete online training to remain informed of any changes to procedures, ensuring consistent compliance.
5. Communication and Shift Handover
* Prepare comprehensive end-of-shift reports to ensure the oncoming Facilities Management Professional is fully briefed on any ongoing issues or tasks.
* Work collaboratively with colleagues to maintain a seamless transition between day and night shifts, ensuring no issues are overlooked.