Join to apply for the Room Attendant role at Hilton Garden Inn Dublin City Centre
Job Ref: AM14732
Branch: Hilton Garden Inn Dublin City Centre
Location: Hilton Garden Inn Dublin City Centre, Dublin
Salary/Benefits: Competitive Salary
Contract type: Casual
Hours: Full Time
Hours per week: 0
Posted date: 31/08/2025
Closing date: 02/10/2025
Overview
Room Attendant role at Hilton Garden Inn Dublin City Centre. Join Klarent Hospitality and be part of a team focused on guest satisfaction and service standards.
Responsibilities
* Greet guests in a warm, friendly, and courteous manner and maintain a professional demeanor.
* Clean assigned bedrooms, bathrooms, and public areas; replenish stocks to correct standards.
* Report defects in bedrooms, corridors, or public areas to the Head of Department.
* Handle guest complaints in a friendly and efficient manner, ensuring guest satisfaction.
* Collaborate with hotel colleagues to enhance the guest experience.
* Follow SALT knowledge and contribute to department and hotel scores.
* Adhere to company control procedures according to checklists.
* Manage working rota efficiently; ensure trolley and caddy are stocked appropriately.
* Minimize wastage without compromising standards and be energy efficient.
* Develop skills through training, communication, and teamwork.
Qualifications and attributes
* Passionate, eager to learn, and positive with a guest-focused attitude.
* Friendly, genuinely caring, and a team player with good communication and grooming standards.
* Available to work mornings, afternoons/evenings, and weekends.
* Demonstrates behaviours that align with company values; able to deliver exceptional guest experiences.
* Experience in housekeeping or hotel operations is preferred but not required.
Benefits and rewards
* Mealtimes provided on shift; staff discounts and leisure facility access.
* Sales incentives and recognition of initiative.
* Free or discounted hotel stays and opportunities for personal development within the group.
* Fully funded apprenticeships (T&Cs apply); annual holidays including Bank Holidays; option to purchase additional holidays.
* Pension enrolment.
About the employer
Klarent Hospitality operates branded hotels in key locations across the UK and Ireland. We nurture talent and support development within the brand portfolio and recognise staff for their hard work and long service.
Industries and role context
* Industry: Hospitality
* Job function: Management and Manufacturing
* Seniority level: Entry level
* Employment type: Full-time
Seniority level, employment type, job function, and industry tags are provided for context and job discovery.
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