The Ardilaun Hotel is currently seeking a dynamic and experienced Duty Manager to join our team.
You will play a crucial role in overseeing the day-to-day operations of the hotel and ensuring the highest standards of service for our guests.
About Us
Formerly a country mansion, the 4* Ardilaun Hotel boasts 123 luxury bedrooms with a superb conference centre, wedding venue and leisure club facilities.
Nestled in Galway's suburbs, in a secluded setting in leafy Taylor's Hill just 1km from Galway City, Galway Bay, and Salthill, our hotel provides a serene and secluded setting for guests.
Responsibilities
Work with the management team to ensure smooth running of the hotel operation
Foster a welcoming and hospitable environment for guests.
Address guest feedback and implement improvements to enhance overall satisfaction
To ensure that all staff conduct themselves in accordance to the Standard Operating Procedure (SOP) manual and hotel policy
Ability to direct the team in all operational departments in their day to day duties
A strong presence on the floor with a hands on approach
Assist the Head of Department to continually improve the procedures and systems
Professional Requirements and Experience:
Proven experience in hotel management or a related field.
Strong leadership and interpersonal skills.
Excellent organizational and multitasking abilities.
Knowledge of hotel operations, reservation systems, and customer service principles.
Availability to work flexible hours, including late night, early morning and weekends.
Benefits:
Free access to the Leisure Club
Employee Assistance Programme
Free Parking
Pension Plan
Free meals on Duty
Discounts throughout the hotel
Uniform provided
Bike to Work Scheme
Employee Referral Programme