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Working from our busy but friendly office on Wexford Main Street you will work with a team of Customer Service Administrators.
Ideally, we are looking for a candidate with Transport experience, however, if you feel you have transferable skills without the Transport experience, please do apply.
Your daily tasks will include but are not limited to:-
* To answer the phone in a polite and timely manner
* Record and report all damages
* To be aware of team goals and to work towards achieving them
* To import all EDI files and print the required paperwork
* Ensure all EDI files are correct as per our traffic system and updated when required
* To assist in booking gate passes and organising required permits
* To record client instructions on TMS to ensure goods are collected and delivered as required
* To make shipping bookings with ferry companies
* To resolve any day-to-day issues to ensure goods are collected and delivered as required
* To manage customer expectations
* To seek additional bookings if work balance needs to be created
* To update the task log
* To perform customs functions
* To advise the UK and other cargo partners of all instructions required for them to provide service
* To plan and prioitise routes in a cost-effective manner
* To achieve and exceed targets
Remuneration is dependent on experience and can be discussed during the interview.
Skills
Customer Service Administration Data Entry Transport Knowledge
Benefits
Fortnightly Payroll
Seniority level
* Seniority level
Entry level
Employment type
* Employment type
Full-time
Job function
* Job function
Other
* Industries
Administrative and Support Services
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