Your New Company Our a Client a leading provider of homecare services, committed to delivering high-quality, person-centred care. As part of our continued growth, we are seeking enthusiastic, positive, and highly organised individuals to join our expanding team in Galway City. Your New Role As a Care support specialist you will play a vital role in the smooth day-to-day running of our operations. You'll be the first point of contact for staff and customers, ensuring care schedules are efficiently managed and that communication is warm, professional, and responsive. Key Responsibilities: Build and maintain strong relationships with staff, clients, families, and HSE personnel Coordinate and manage care schedules with precision and empathy Provide administrative support and assist senior management Respond to queries promptly and professionally Participate in the on-call rota with your team What You'll Need to Succeed Experience as a Care Assistant is desirable but not essential Qualification in office administration or equivalent experience Minimum 1 year in a homecare office setting (preferred) Strong computer literacy and attention to detail Excellent interpersonal and communication skills Ability to work independently and as part of a team Full driving licence (desirable) What You'll Get in Return Competitive weekly pay Yearly bonus Additional income opportunities for those with homecare experience Company pension Bike to Work scheme Employee assistance programme Staff discounts On-site parking Sick pay Supportive and inclusive team environment What You Need to Do Now If you're interested in this role, click 'Apply Now' to submit your up-to-date CV, or contact us directly for more information. If this job isn't quite right for you but you're looking for a new opportunity, we'd love to have a confidential chat about your career goals. Hays Ireland is a trading division of Hays Specialist Recruitment (Ireland) Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be Skills: administration Filing attention to detail Benefits: Work From Home 32 000 + Benefits