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About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.
About The Team
The Core Applications team at Stripe owns, integrates, administers and maintains the systems that keep Stripe running smoothly (Google Workspace, Slack, Jira, Confluence, Dropbox, etc). Your work will connect Stripe’s core applications from around the world and contribute directly to the company’s mission of increasing the GDP of the internet. As a SaaS Operations Engineer on the Core Applications team, you will play a critical role across our entire portfolio of third‑party applications, running both in the cloud and on‑premise. You’ll enable all teams to work better together: more efficiently, productively, and collaboratively, while maintaining Stripe’s high security bar.
What You’ll Do
You will act as the service owner for multiple company‑wide SaaS applications. You will act as a solutions architect and strategist for the SaaS applications and services that Stripe relies upon. You will take action on escalations from our partner teams, participate in an on‑call rotation, and work in two‑week sprints.
Responsibilities
Act as a final escalation point from Helpdesk agents for issues with Core Apps owned systems
Integrate (and support efforts to integrate) SaaS applications with other parts of Stripe’s corporate technology stack
Partner with teams across Stripe to transition ownership of SaaS applications into the Corporate Technology organization
Lead projects to audit and optimize our SaaS portfolio, focusing on improvements to security, permissions, automation, scalability, end‑user experience, and license usage
Participate in renewal conversations with our vendor partners
Develop programs or processes to communicate and drive adoption of new product features company‑wide
Participate in regular interviews with our user population to understand pain points, and use their feedback as an input into our strategic roadmap
Design creative solutions, advocate for best practices, and lead by example as a service owner as Stripe evolves and scales in complexity
Help grow and mentor others in the corporate technology organization
Participate in an on‑call rotation
Minimum Requirements
5+ years of relevant technical experience in system administration or engineering
Expertise managing Google Workspace and other enterprise productivity applications (e.g., Slack, Zoom, Jira, Confluence)
Strong organizational and task management skills
Excellent communication and collaboration skills, both written and verbal
An empathetic, humble, and user‑focused demeanor
Preferred Qualifications
Experience working with REST API endpoints using various authentication methods (OAuth, JWT, API keys/secrets, Basic auth, etc.)
Expertise with workplace management applications (e.g., Envoy, Robin, Zoom, etc.)
Google or Slack Admin and/or Developer Certification
Experience with GCP and/or Azure
Ability to plan, manage, code, and support multiple, concurrent projects and initiatives
Comfort working in a fast‑paced and rapidly changing environment
Proficient in either Python, JavaScript or Go
Hybrid Work at Stripe
This role is available either in an office or a remote location (35+ miles or 56+ km from a Stripe office).
In‑Office Expectations – Office‑assigned Stripe employees spend at least 50% of the time in a given month in their local office or with users. This balances collaboration and learning.
Working Remotely – A remote location is defined as being 35 miles (56 km) or more from one of our offices. While you may come into the office for meetings or events, we expect you to work remotely regularly. Stripe does not cover relocation costs.
Pay and Benefits
The annual salary range for this role in the primary location is €88,000 – €132,000. This range may change if you are hired in another location. Details about compensation can be discussed during the interview process, and benefits may include equity, bonuses, retirement plans, health benefits, and wellness stipends.
Seniority level
Mid‑Senior level
Employment type
Full‑time
Job function
Engineering and Information Technology
Industries
Software Development, Financial Services, and Technology, Information and Internet
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