Duty Manager - Cork City Centre
Hours: 42 hrs/week,
Salary: €32, ,000 DOE
Reporting to: Assistant Manager & Store Manager
Type: Full-time, Permanent
Why Join Us?
Be the backbone of our store.
You'll play a key leadership role in day-to-day operations while learning fast-gaining skills in team supervision, stock control, customer service, and retail strategy.
Perfect for someone committed to building a long-term career in retail management.
Core Responsibilities
Support opening and closing procedures-registers, stock counts, secure premises
Supervise replenishment and stock management, helping minimise waste and shrinkage
Handle cash, ensure register accuracy, and assist with daily reconciliation
Lead and coach team members during shifts, maintaining high service standards
Resolve customer queries and complaints promptly and professionally
Monitor KPIs (sales, waste, shrink, labour), and contribute ideas to drive performance
Assist with staff scheduling, HR communications, shift coverage, and onboarding
Support marketing initiatives-assist with in-store promotions and social media updates
Regularly attend management meetings and contribute observations or action items
Maintain a clean, safe, and organised store environment, compliant with health & safety policies
About You
Friendly, enthusiastic, and naturally confident
Excellent communicative and leadership qualities-calms the team and motivates colleagues
Flexible to cover both early mornings and evenings in a rotating schedule
Reliable, proactive, and team-oriented
Retail or customer-service experience is a bonus-but more important is attitude and commitment
Business or management qualification helpful, but not essential