Job Overview
We are seeking a highly skilled Dutch Quality Assurance Specialist to join our team. As a key member of our quality assurance unit, you will play a vital role in improving the accuracy and reliability of our generative AI tools.
Key Responsibilities:
* Monitor and analyze data to identify trends and recommend improvements to processes
* Develop and deliver training programs to enhance skills and knowledge of Team Leaders and Reps
* Collaborate with cross-functional teams to ensure quality standards are met
Requirements:
* Fluent in Dutch (C1+ proficiency)
* At least 1 year of experience in content moderation, Trust & Safety, or QA (social media industry an asset)
* Strong analytical, communication, and coaching skills
Benefits
We offer a competitive salary, comprehensive healthcare and wellness programs, tax savings, and opportunities for career growth and development.
Bonus Information
We also provide overtime pay and a shift premium for late hours.