Overview
Retail Service Technician – Limerick (Full-time). Select (part of the Select Technology Group) is the leading Apple Premium Reseller in the UK and Ireland with 21 stores across the UK and Ireland. We are looking for a dynamic individual with the enthusiasm to become a dedicated Retail Service Technician in our store in Limerick. This is an exciting role where no two days are ever the same.
You will receive full on-the-job training to help you succeed in this opportunity. Within 6 months of joining, we anticipate you will have achieved the Apple Certified iPhone Technician (ACiT) accreditation.
As part of a supportive and knowledgeable team, the Retail Service Technician is at the heart of the store’s performance regarding service and repairs. We provide training and support to establish your store as a consistent, efficient, and high-performing site. You will be responsible for maintaining the high standards required within an Apple Premium Reseller and ensuring customers are delighted with the repair and support services provided.
Responsibilities
Progress within the role includes duties across all service-related tasks in store, including initial troubleshooting, booking devices in for service, physical repair of iOS devices, inventory management, customer relations, and maintaining Apple metric scores.
Showcasing the full Apple product line in a customer-friendly environment is part of the role, with Select renowned for outstanding customer service. Training will position you to hear about new Apple products and initiatives first.
You will join a team driven to meet and exceed sales and service performance goals, while demonstrating a personal ethos of “no limits”. Your store will strive to achieve the metrics set out by Apple where possible.
What you get
What you get from working at Select:
* A growing love and passion for all things Apple
* Competitive salary
* Fantastic Employee discounts
* Employee Incentives
* Employee Assistance Programme (EAP)
* Recognition of Long Service
Requirements / Qualifications
If this sounds like a place you would like to work, you are aged 18 years or over, have the Right To Work in Ireland, and you can demonstrate your passion, knowledge, and determination, then we would like to hear from you.
Please note that this role is a part-time role.
Other titles for this role include: Apple Technician, iOS Technician, IT Support, Repair Technician, First Line Technician, Second Line Technician, Service Technician, iOS Expert, Hardware Technician, Software Technician, iOS Engineer, iOS Genius, Service Specialist, iPhone Specialist, Apple Specialist, Junior Apple Specialist, Senior Apple Specialist.
To apply for the role of Retail Service Technician, please submit your CV and specify the store you are interested in working in.
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