Job Summary
A luxurious spa experience is being offered by a leading wellness provider, featuring unique treatments and high-quality products. As a Spa Receptionist, you will provide exceptional service to guests ensuring a smooth and relaxing experience.
Main Responsibilities:
* Provide professional and friendly guest service at the reception desk
* Manage bookings and queries efficiently, responding promptly to guest inquiries
* Maximize treatment sales by making personalized recommendations to guests
* Work collaboratively as part of a team, supporting colleagues to deliver excellent service
Key Requirements:
* Excellent verbal and written communication skills, with the ability to build rapport with guests
* Strong organizational skills, with attention to detail and multitasking abilities
* Computer literacy, with proficiency in managing bookings and sales systems
* Previous experience in a similar role or within the beauty industry, with knowledge of spa operations