Overview
Alliance Medical Ireland is recruiting a Medical Administrator to join the radiology team based in Cork. This is a great opportunity to be part of a high-performing, compassionate team providing vital diagnostic imaging services for patients.
Contract: Full-time, Specific Purpose Contract (Maternity Leave Cover)
Working hours: 37.5 hrs pw. Shifts vary and can be between the hours of 7:30am – 8:30pm, Monday to Saturday. After training, the working week may be three long days and one Saturday every 4 weeks. During training, it will be a 4/5 day week and start/finish times will vary.
Key Responsibilities
* Schedule and confirm radiology appointments with sensitivity and precision
* Serve as the first point of contact for patients and families, ensuring a warm and professional welcome
* Handle incoming and outgoing phone calls and manage appointment-related queries
* Accurately update patient records and internal booking systems
* Work closely with radiology and clinical staff to ensure smooth day-to-day operations
* Provide consistent, compassionate support to patients and their families throughout their visit
* Assist Radiographers and act as a chaperone if required for the patients and clinicians' benefit
* Provide reassurance to patients by offering clear explanations as to the nature of an examination
Key Requirements
* Strong communication and interpersonal skills
* Previous experience in medical administration or a healthcare setting
* A calm, caring nature
* High attention to detail and accuracy under pressure
* Flexible and adaptable team player
* A background in customer service is a plus
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Job details
* Seniority level: Entry level
* Employment type: Contract
* Job function: Health Care Provider
* Industries: Hospitals and Health Care
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