We are working with a successful packaging and packaging equipment provider for an Internal Sales Representative as part of their expansion and fulfil increased demand in business. Handle customer service and breakdown queries, ensuring clear communication of issues to engineers and service management. Schedule and coordinate engineering activities, maintaining and updating planners and communicating any changes to customers. Process service reports, timesheets, invoices, and quotations for service work, parts, and contracts. Maintain key databases including service contracts, machine stock, tooling, and printers. Prepare and distribute weekly/monthly service performance reports. Liaise with the sales team on machinery logistics and generate relevant delivery documentation. Skills: Scheduling & Coordination Administration Communication Benefits: Parking