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Beauty and spa supervisor

Dublin
Treatment Room Dundrum Town Centre
Supervisor
Posted: 28 December
Offer description

The Supervisor oversees daily operations of the department, ensuring exceptional customer service, strong sales performance, and compliance with brand and company standards. This role leads and motivates beauty advisors while maintaining a high-quality, on-brand customer experience.

Key Responsibilities

* Supervise and support the team
* Drive sales performance and meet department targets and KPIs
* Ensure excellent customer service and product knowledge across the team
* Train, coach, and mentor staff on products, techniques, and sales skills
* Manage schedules, attendance, and daily task assignments
* Maintain visual merchandising, product displays, and stock levels
* Handle customer inquiries, concerns, and escalations professionally
* Ensure compliance with hygiene, safety, and company policies

Skills & Competencies

* Leadership and team development
* Sales-driven and customer-focused mindset
* Product knowledge and consultative selling
* Problem-solving and decision-making
* Visual merchandising awareness
* Ability to work flexible hours, including evenings and some weekends

Job Type: Full-time

Pay: €35,000.00-€40,000.00 per year

Benefits:

* Company pension
* Employee assistance program
* Employee discount
* Sick pay
* Store discount
* Wellness program

Work Location: In person

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