Job Title: Pension Services Specialist
A leading pension provider seeks an experienced professional to deliver exceptional customer service and support to its broker network.
Key Responsibilities:
* Build strong relationships with brokers by providing tailored solutions and fostering a culture of trust and transparency.
* Provide administrative support to the Sales Team, ensuring seamless communication and efficient workflow.
* Deliver expert customer service in response to complex enquiries from brokers and policyholders, consistently meeting high standards.
* Manage workload effectively to meet deadlines and prioritize tasks accordingly.
* Develop and maintain policies and procedures to ensure compliance with industry regulations and enhance the overall customer experience.
* Contribute to strategic discussions regarding the future development of pension offerings.
* Maintain accurate records in accordance with established policies and procedures.
Requirements:
* Excellent communication skills
* Strong problem-solving abilities
* Proven customer service experience
* Ability to work independently
* Familiarity with industry regulations
Benefits:
* Competitive salary
* Ongoing training and development opportunities
* Collaborative and dynamic work environment