Role : Business Development Manager Location : Dublin and surrounding counties Employment Type : Full-time, Permanent My client, one of the largest and most influential retailers of pharmaceutical products in Ireland, is looking for a business development manager to join their team. Role Specification Responsible for building trusted relationships with pharmacy customers and partners Liaise with the procurement team and provide advice and feedback in relation to correct inventory management Manage the development of the sales pipeline for internal products and services, including wholesale, franchise, digital dispensing solutions, POS systems, and other service offerings Work with marketing and the broader sales team to develop a personalised approach to service sales Improve commercial terms with current partners where possible Manage customer contracts, loan agreements, and other legal engagements Assist the customer service team in communicating customer requirements across the business and ensuring they are addressed appropriately Provide regular reports on market pricing, volumes, and insights gained from customer engagement Review company practices to ensure customers receive maximum satisfaction from their interactions Liaise and collaborate with internal teams to ensure annual financial objectives are aligned and key performance indicators-both quantitative and qualitative-are met Lead a continuous improvement process across sales and operations functions Develop and execute business strategies to attain organisational goals and shareholder expectations Requirements Proven experience in customer service, sales, or a related position Experience in the healthcare, pharmaceutical, or other regulated industries is essential; service or retail industry experience is desirable Demonstrated success in developing and managing relationships within the pharmacy sector Strong focus on continuous improvement and operational excellence High levels of integrity, determination, and resilience Excellent verbal and written communication skills Ability to lead and work within teams, and effectively manage internal and external stakeholders Strong interpersonal and conflict resolution skills, with the ability to build lasting relationships Excellent organisational skills and a strong work ethic Full clean driving licence Flexibility to be both field-based and office-based, depending on business needs For more information contact Lauren Cardiff on or Skills: Retail Wholesale Pharmacy