Role Overview
An exciting opportunity has arisen for a Facilities Coordinator to support the day-to-day operations, maintenance, and administration of services across a multi-tenant commercial campus.
The role is responsible for ensuring building systems, services, regulatory compliance, and tenant requirements are managed efficiently, maintaining a safe, clean, and well-functioning environment. The Facilities Coordinator acts as a key liaison between tenants, contractors, and senior leadership.
Key Responsibilities
Operations & Maintenance
1. Manage and monitor building services including HVAC, electrical, plumbing, waste management, security and CCTV systems.
2. Log, track, and manage reactive and planned maintenance via an app-based system.
3. Coordinate and support contractors delivering maintenance, repairs, servicing, and project works on site.
4. Conduct regular property inspections to ensure cleanliness, safety, and compliance standards are met.
5. Schedule, track, and document planned preventative maintenance programmes.
6. Prepare and present an annual plan for minor capital works across the campus.
Tenant Liaison
7. Act as the primary point of contact for tenant engagement and queries.
8. Manage on-site co-working facilities, including hot desking and meeting room spaces.
9. Communicate maintenance updates, service disruptions, and works notices to tenants.
10. Support tenant onboarding, move-ins, and move-outs.
Health, Safety & Compliance
11. Ensure compliance with all relevant health, safety, and regulatory requirements.
12. Maintain accurate records including risk assessments, incident reports, and compliance documentation.
13. Lead emergency preparedness initiatives including fire drills and contractor safety inductions.
14. Support sustainability and environmental initiatives where applicable.
Project & Executive Support
15. Assist with capital works and refurbishment projects, coordinating contractors and schedules.
16. Track project timelines, budgets, and completion reporting.
17. Deputise for senior leadership when required and support stakeholder engagement.
Qualifications & Experience
18. Minimum 3 years' experience in facilities management, property management, or building operations.
19. Strong knowledge of building systems (HVAC, electrical, plumbing, BMS).
20. Familiarity with health & safety and compliance requirements (e.g. fire safety, risk assessments).
21. Proficient in Microsoft Office and confident adopting new technologies and systems.
22. Excellent organisational, communication, and problem-solving skills.
Personal Attributes
23. High attention to detail with the ability to prioritise competing demands.
24. Strong interpersonal and stakeholder management skills, with a collaborative and empathetic approach.
25. Demonstrates strong work ethic and alignment with organisational values and mission.
26. Comfortable working independently while contributing effectively within a team.
27. Flexible and adaptable to changing operational needs.
Desirable (Not Essential)
28. Experience using facilities management software or systems.
29. Interest in improving processes through technology and innovation.
30. Experience within multi-tenant office buildings, commercial campuses, or mixed-use developments.
31. First Aid, Fire Warden, or Health & Safety certifications.