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Retail Assistant Store Manager (38 hours) - Dublin, Dublin
Client: New Balance
Location: Dublin, Ireland
Job Category: Other
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EU work permit required: Yes
Job Reference:
7806507bfbc5
Job Views:
5
Posted:
03.06.2025
Expiry Date:
18.07.2025
Job Description:
New Balance is more than just a sportswear brand – we are a family. We want people to join our team who can develop with us as we continue our journey as a growing brand. Our retail stores are looking for associates who can engage, excite, educate and entertain our consumers from the moment they walk through the door. We need your passion and the desire to be a true brand ambassador as well as your genuine love for working with customers and supporting the Store Manager in day-to-day operations of the store. Apply now for the chance to join an incredible team!
Major Accountabilities:
* Analyze the performance of the store (e.g., bestsellers, space allocation) and make necessary adjustments to increase productivity and efficiency.
* Deliver total customer satisfaction via our service model and boost sales through the customer experience, using advanced sales techniques.
* Understand customer expectations and train your team to always meet or exceed them.
* Guide and train all team members on products, NB technologies, and seasonal products.
* Assist in coordinating rota and scheduling.
* Minimize losses by implementing, monitoring, and tracking all loss prevention procedures.
* Support recruitment, induction, training, and development of the store team.
* Act as key holder and be an active member on the shop floor and back of house, performing retail duties such as sales, customer service, and stock control.
* Handle customer inquiries and complaints effectively.
* Understand and support store operations, policies, and procedures via the retail game changer.
* Adhere to company policies and procedures.
* Perform other duties as required by the business or Store Manager.
Requirements for Success:
* Team Player
* Proven experience in a supervisory position
* Ability to lead and coach a team
* Knowledge of retail KPIs
* Previous retail experience desirable
* Strong customer service skills
* A passion for retail and sales
* Desire to learn
* Ability to perform basic maths and general retail operational processes
* Understanding of POS register systems
* Effective communication skills
* Flexible work schedule including weekends and holidays
Additional Benefits:
* Competitive compensation
* Potential to earn more through our Retail Bonus Scheme
* Great development opportunities
* Inclusive working environments across all our European locations
* Generous staff discount
* Project involvement across our European region
* Flexible uniform package
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