The Rose Hotel is a 4 star hotel, located in Tralee, Co Kerry.
We are open all year round and have 161 bedrooms, restaurants, bar, meeting rooms, function room, gym and spa
The role of Public Area Cleaner involves working both an early and a late shift.
Main duties of the role are as follows:
To clean and maintain all public areas to the highest standard
To clean and maintain all public toilets on a daily basis
To clean the gym & spa on a daily basis (deep clean once a week)
To clean and maintain function room toilets on a daily basis
To deep clean the bar & restaurant once a week
To clean and maintain all employee locker rooms and toilets
To clean and maintain all guest corridors, stairs and lift lobby's
To report any maintenance issues in public areas immediately
To ensure all guests receive a genuine, warm, friendly, courteous welcome on arrival and during their stay from all departmental personnel
To assist in achieving goals in relation to mystery audits, customer comment index, quality evaluations and Hotel standards
To ensure all requests are handled promptly and efficiently
To promote the Hotel where possible
To ensure we always offer guests consistently high standards of quality through training and monitoring
.
If there is a late departure, this room is not be to cleaned unless the room can be resold
If required to service a room to ensure that it is serviced to the agreed standard
.
To report any maintenance issues in bedrooms and public areas immediately
.
To ensure that any requests by guests for extra amenities is carried out
The ideal candidate for this role should have:
Previous experience either as an Accommodation Assistant or in public area cleaning is essential
Should have excellent communication skills - fluent in English
Must be available to work weekends and public holidays
Must be a team player and assist colleagues
Working hours between ***** hours a week
Hours of work - Early shift 8.30am - 4.30pm Late shift is 2.30pm - 11pm
Benefits of working in The Rose Hotel
All year round employment
Provided with uniform
Provided with meal on duty
Access to the gym at designated times
Employee Assistance program
Bike to work scheme