As a Business Systems Analyst, you will be responsible for delivering Salesforce initiatives and working with cross-functional teams to design, implement and optimize enterprise-wide solutions.
* Collaborate with stakeholders and CRM leads to define and deliver tailored Salesforce solutions.
* Analyse business processes, use cases and data flows to drive process improvements.
* Develop and configure automations (Flows, Process Builder, Lightning App Builder) to streamline workflows.
* Troubleshoot and resolve production issues, ensuring business continuity.
* Ensure robust testing and compliance with development standards to maintain high-quality solutions.
* Manage integrations with third-party applications and enterprise systems to enhance user experience.