Key Responsibilities
Network Operations & Support
Assist in the maintenance and support of the campus network environment to ensure high availability, performance, and resilience
Monitor network stability and proactively address issues to minimise downtime and incidents
Support operational performance across network, compute, workplace services, and security infrastructure
Project Delivery & Implementation
Participate in project planning discussions impacting the Cork network
Contribute to and deliver network-related projects, including:
Technology life cycle management
Network expansion initiatives
Deployment of new technologies
Collaborate with cross-functional teams to ensure successful project execution
Change & Deployment Management
Manage and support network changes in line with change management processes
Assist in the deployment of network solutions and infrastructure updates
Develop and/or execute test scripts post-deployment to validate network functionality and performance
Incident Management
Participate in incident response and resolution processes
Troubleshoot network-related issues and support root cause analysis
Work to restore services quickly and implement preventative measures
Stakeholder Communication
Communicate effectively with IT teams, vendors, and business stakeholders
Provide updates on network issues, risks, and project progress
Build and maintain strong working relationships across multiple teams
Essential Criteria
Strong history in Network IT Operations with 3+ years' experience
Technical knowledge and integration experience is required across Network, Compute, Workplace Services & Security technologies.
Degree/Masters in related area or relevant industry experience
Previous experience collaborating, building relationships across multiple teams and vendors
Broad technical capability as well as excellent communicator
Well organised and strong ability to multi-task and prioritise work regularly
External certifications and qualifications are desirable: Cisco Networking e.g. CCNA, CompTIA Network+
Awareness of IT, business, and IT/OT governance strategies and wider IT priorities
Project and integration experience
Attention to detail
Proactive mindset with continuous improvement focus
Strong teamwork and collaboration
Ability to work under pressure in a fast-paced environment
Skills
network operations
network engineer
NOC
network operations engineer
Cisco
networking
Benefits
Work From Home
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