3 days ago Be among the first 25 applicants
Direct message the job poster from Kenton Black
Head of Sector - Pharmaceuticals and CROs at Kenton Black
Are you a Microbiologist or a Scientist with a good understanding of Microbiology techniques, working in a GMP /QC Laboratory performing routine testing?
Would you like to move into a field-based maintenance, validation & calibration role?
Technical Support Representative
Permanent
Working from home -must be based in Ireland. Territory will cover Ireland, with the majority of clients based in Cork.
Salary is €45,000 - €47,000 + €1100 monthly car allowance + fuel card and other benefits
Mon – Fri, 37.5 hours per week. Core office hours are 08.45 – 17.00
My client, a global diagnostics company, have a rare opportunity for a Technical Support Representative to join their team.
Responsibilities of the Technical Support Representative will be:
• Visit customer premises to provide technical support
• Deal directly with technical customer telephone and email enquiries
• Install, Validate and Calibrate customer instrumentation on site
• Understand and demonstrate various software products
• Promotion and sales, where appropriate of products and services
• Provide assistance with technical information for customers
• Regular National and International travel required
• Create, maintain and improve procedures within the Company’s ISO 9001 Quality Management System for the Technical Department
• Requirement to work to GMP
• Contribute to departments PDP
• Organise the calibration and maintenance of sales equipment within the UK Office.
The primary purpose of this role is to visit existing clients to install and calibrate new equipment and software, as well as to perform routine on-site calibrations to ensure optimal performance and compliance.
The ideal candidate for Technical Support Representative will have:
• A BSc or equivalent in Biomedical, Clinical Sciences or Microbiology or any other Scientific degree
• Detailed understanding of the bacterial endotoxin assay
• Knowledge of pharmaceutical and medical device industry
If you are an experienced Scientist who is looking for a more commercial role, then please apply now!
PLEASE NOTE: You must have a valid driving license to commute around the island of Ireland on a regular basis. This role involves 70% travel.
Seniority level
* Seniority level
Not Applicable
Employment type
* Employment type
Full-time
Job function
* Job function
Science
* Industries
Pharmaceutical Manufacturing
Referrals increase your chances of interviewing at Kenton Black by 2x
Sign in to set job alerts for “Technical Support Representative” roles.
Technical Support and Customer Agent - Full Time
Tech Support [MacOS iOS] On Site at Cork, Ireland
Technical Support Engineer - German Speaking
Technical Support Engineer - French Speaking
Netgear Technical Support Specialist - French Speaking
German Speaking IT Support Analyst - Qualcomm, Cork, Ireland
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr