We are seeking an experienced Receptionist/Front of House professional to take a leadership role within our Dublin team. In this role yoou will lead the reception team, ensuring the delivery of an exceptional front of house experience for all clients, visitors, and staff. As the Team Leader will set the standard for service excellence, oversee daily operations, and support the development and performance of the team.
What You'll Do:
• Lead, motivate, and supervise the premium receptionist team to deliver outstanding customer service at all times.
• Act as the first point of contact for escalated queries, complaints, or complex visitor requirements.
• Ensure the reception area is maintained to the highest standards of professionalism, cleanliness, and presentation.
• Oversee event and catering management for client meetings and internal functions, including coordinating requirements, liaising with suppliers, ensuring high standards of presentation, and managing logistics to deliver a seamless experience.
• Oversee daily operations including visitor management, meeting room bookings, switchboard, and post handling.
• Undertake Management Information Reporting for client services, Finance Tracking among other related financial and administrative duties
• Responsible for rota management, absence cover, and recruitment as required.
Who We're Looking For:
• Previous experience in a premium reception or front of house role, ideally within a corporate or hospitality environment.
• Proven leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Strong organisational, time management and problem-solving skills.
• Ability to remain calm under pressure and handle challenging situations diplomatically.
Why Choose Us?
Addleshaw Goddard is a place where you are not just valued but encouraged to reach your full potential. Our culture promotes improvement, growth, and collaboration, making us the natural choice for top-tier clients. We celebrate diversity and are committed to creating an inclusive environment for all our employees.
Interested? If this role sounds like your next career step, we'd love to hear from you. Click the Apply button to view the full role profile on our website and start your application