Job Description:
The Property Operations Director plays a pivotal role in overseeing the Property Adjusting function, ensuring operational efficiency, regulatory compliance, and exceptional service delivery.
Responsibilities:
* Team Leadership & Oversight: Ensure efficient day-to-day operations of the Property Adjusting function, aligning with company standards, regulatory requirements, and client expectations.
* Lead, mentor, and develop the property adjusting team by providing clear direction, fostering a supportive environment, and promoting continuous improvement and accountability.
* Track and report on key performance indicators (KPIs), using data to drive decisions and support continuous improvement.
* Operational Excellence: Follow Lean methodology, driving process improvements and ensuring alignment with company procedures and industry best practices.
Client Relationship Management:
* Build and maintain strong client relationships, coordinating with other departments to address client needs and deliver seamless, high-quality service in a professional and responsive manner.
Qualifications and Skills:
* Bachelor's degree in business administration, management, or related field desirable.
* Minimum of 5 years in property adjusting or related field.
* Strong leadership, communication, and interpersonal skills.
* Proficiency in project management and process improvement.
* In-depth understanding of property adjusting practices and industry regulations.
* Relevant industry certifications (CIP, MDI).
Benefits:
We offer a dynamic work environment, opportunities for growth and development, and a competitive compensation package.
How to Apply:
Please submit your resume and cover letter to apply for this exciting opportunity.