Job Opportunity:
This role is a great chance for someone from a Customer Service and Sales background to transition into the insurance industry.
The Client
We are partnering with a well-established brokerage in Dublin 6, who pride themselves on providing top quality customer service and finding perfect insurance solutions for their clients.
The Role
The successful candidate will be responsible for managing inbound calls, dealing with new business quotes, renewals of policies, up selling and following established processes. This role is suitable for candidates who want to pursue a career within insurance, willing to complete relevant qualifications and gain experience within the company.
Key Responsibilities:
* Handle inbound calls and respond to customer enquiries
* Provide quotes for new business and process renewals
* Up sell and cross-sell additional products
* Update customer records and process policy changes
* Follow scripts, compliance, and company procedures
* Meet sales and customer service targets
* Resolve queries and escalate issues as needed
Benefits Package:
* Salary range €29-32k depending on experience
* Funded qualifications available
* Career/development opportunities
* Social events
* On-site parking
* Fantastic working environment