As a skilled Hospitality Professional, you will be responsible for delivering exceptional customer experiences by ensuring seamless check-in and check-out processes at our client's hotel in Kerry. Your professional demeanor and friendly approach will guarantee that every visitor leaves with lasting memories.
Key responsibilities include:
* Providing world-class service to guests, responding promptly to their needs, and addressing any concerns they may have.
* Efficiently managing front-desk operations, handling bookings, and resolving any issues that may arise.
To excel in this role, you will require:
* A minimum of 2-3 years' experience in a similar hotel reception position.
* The ability to work effectively under pressure and handle diverse situations with poise and professionalism.
* Assist in administrative tasks such as data entry, filing, and photocopying.
* Familiarity with hotel software like Hotsoft is essential.
* Present yourself in a polished and courteous manner at all times.
* Flexibility in your working hours, including mornings, evenings, and weekends.
We offer a competitive salary package, including benefits such as free parking and meals on duty. Additional perks will be discussed during the interview process.