Position DescriptionThe core purpose of the ESB Customer Solutions business is to inspire, empower and support our customers and communities to reach a net zero electric future. The Residential Markets team develops and delivers easily understood sustainable products and services for Electric Ireland customers based on customer insights and research.We are seeking an experienced and energetic sales manager with strong commercial and technical knowledge to support our Net Zero growth ambitions and to lead the customer sales for the growing suite of Net Zero Products, including Solar PV and EV chargers.Key ResponsibilitiesSales Team Leadership & Performance. Develop and lead a high-performing sales team to achieve Net Zero Product (NZP) targets. Manage performance and staffing forecasts for customer sales/support functions. Developing strong relationships with internal teams to ensure an aligned collaborative approach to Net Zero sales.Sales Strategy & Execution. Collaborate with Product, Marketing, Digital, and CVM teams to design and implement NZP sales strategies. Oversee all lead generation and sales channels including field sales and loyalty teams.Customer Support Transformation. Integrate sales capabilities into the outsourced customer support team. Implement new business processes, customer journeys, and training programs.Process & Technology Optimization. Identify and deploy IT tools to support business processes. Streamline operations to reduce customer acquisition and retention costs.Partnership Development. Identify, negotiate, and establish new sales partnerships and channels for NZPs fostering strong relationships with key stakeholdersCustomer Experience Management. Manage aftersales support and installation partner interfaces to ensure smooth customer journeys.Product & Innovation Support. Contribute to the development of new propositions, bundled offers, and pilot product rollouts.EssentialExperience and Qualifications3rd level qualification or equivalent business experienceMinimum 7 years relevant industry experience including sales, with excellent knowledge of Net Zero Products and renewables industry (e.g. Solar PV)Strong understanding of sales channels and lead generationExcellent communication, interpersonal and leadership skillsProficiency in CRM software and sales toolsExperience in supporting sales teams and third-party vendorsCommercial acumen and strong reporting and analytical skillsLocationThis position will be based in Swift Square, Santry, Co. DublinESB is committed to smart working – combining digital tools with a culture of trust and empowerment to enable flexible ways of working. The successful candidate may work flexibly within their jurisdiction with attendance at the workplace for in-person collaboration on at leasttwoanchor days per week. All smart working arrangements are subject to manager approval and ongoing review, based on the operational requirements of the role, the team, and the individual.Reporting ToHead of Sales, Customer Commercial & Strategy, Residential Markets, Customer SolutionsWhy Work with Us?Opportunity to lead Ireland's transition to net zero carbon futureCareer development through mentoring and trainingCorporate Social Responsibility OpportunitiesSports and Social ClubsNetworking opportunitiesCredit UnionGenerous PensionAccess to staff well-being programmesGenerous parental leave entitlementsStrong values-based and inclusive cultureStrong commitment to diversity, equity and inclusionGreat team environment working to our Core Values: Courageous, Caring, Driven and TrustedSalary€71,000 - €84,500 per annum (depending on experience)Closing Date12th January 2026Your application will be held in reserve for 6 months should you be suitable for the role.