Urgent Onsite Deskside Support engineer, Dublin South Dublin West, Dublin 15 location working 5 days on location.
Your role will encompass
* Monitoring and Management support and configuration of laptops
* Provision accounts and equipment
* Desktop Support for customer
* Supporting Windows Desktops, MAC, Outlook, Networks, Ms. Office, O365
* Configuration of Microsoft Server, Exchange, Active Directory, JAMF.
* Maintain and build the current documentation in place
* Hardware troubleshooting
* Interacting with and managing 3rd parties
* Application troubleshooting and support
* Imaging and Deployment
* Manage File Permissions and Access Rights
* Configuration and Support of Mobile Devices
* 2 years Working in a technical support environment (required)
* Application Support – 1st Level - 2nd level
* Windows Servers, DNS, Active Directory, Microsoft Exchange, MS Office - Level 2 support
* Office 365 and Virtualization experience advantageous.
It would be preferred if the candidate had one of the following accreditations and experience
* Microsoft Specialist certification in Windows 10
* A Microsoft MCP for Client or Server OS
* Comptia A+
* Comptia Net+
Successful candidates will receive exposure to
* All Microsoft Operating Systems
* Windows Servers
* Virtualization – Vmware, Citrix, Hyper v
* SMB Networking Environments
* Unified Communications
* Remote Access Solutions
Call Lindsay O'Leary for further spec details