A MACE store based in County Offaly require an experienced Store Manager to join their amazing team
SUPERVISORY
* Supervise the activities of retail sales team on a daily basis and ensure necessary tasks are completed to an appropriate level
* Ensure high quality and consistent customer service is provided at all times
* To delegate and communicate effectively with the retail sales team
* To supervise the effective induction and training of all employees
* To communicate sales performance to the team
* Assist the store manager in the recruitment of high calibre retail sales assistants
* Assist the store manager in the effective management of Retail Sales Team performance
OPERATIONS
* Ensure store is merchandised in a customer friendly and competitive manner ensuring compliance with company procedures and guidelines
* Ensure housekeeping in the store is maintained at an optimum level
* Co-ordinate in-store sales and promotions
* To communicate with retail sales team regarding in store sales and promotions
* To ensure the appropriate cash register and cash handling policy is adhered to
* To ensure shelf edged labels are updated on a weekly basis
* To react to local market trends and competition in an appropriate manner
* To ensure customers receive high quality and consistent service at all times
* To deal with and rectify customer complaints in an effective and pleasant manner
* To pro-actively take necessary action in store improvements following customer complaints
STOCK MANAGEMENT
* To assist the manager in preparations for stock take and supervise where appropriate
* To assist the manager in minimising stock loss through wastage, damages and pilferage
* Ensure food management and waste systems are adhered to by retail sales team
* Check stock to ensure adequate stock is available for customer’s needs
* Ensure stock is rotated appropriately to ensure in date stock is available and to minimise waste through out of date stock
LEGISLATION & SECURITY
* To ensure secure opening and closing procedures with the store manager
* To assist the manager as appropriate in matters relating to managing staff ensuring compliance with labour law, HACCP, Health & Safety and Consumer Legislation
* To ensure potential hazards in the store are identified and reduced or where possible removed/eliminated
* Work with Store Manager to ensure Health & Safety checks are conducted and actioned accordingly
GENERAL
* To know and understand company policies and procedures and ensure they are implemented effectively by retail sales team
* To achieve targets as agreed with store manager
* Escalate issues to store manager as appropriate
* To communicate with the store manager on an on-going basis
* The deputise as store manager when the store manager is not available
* To undertake other additional duties as may be assigned by the store manager
The ideal candidate will possess many of the below attributes:
* Previous management experience
* Fresh food experience
* Excellent fresh food knowledge
* Operational knowledge of retail environment
* Excellent interpersonal relations
* An understanding of consumer needs
* Understanding of labour law, health & safety regulations, HACCP, and consumer law
* Commercial acumen with the ability to anticipate and react to market changes
* Committed to continually improving standards
* Self-motivated & ambitious
* Computer skills
#J-18808-Ljbffr