Reservations Agent Hotel €37k We are currently recruiting for an experience reservations agent for a 4* property.
We are looking for a person that has previous experience in hotel reservations, has excellent attention to detail and can work well as part of the team.
Key responsibilities: Deal with all reservations and customer inquiries via phone and email Ensure reservations are taken accurately.
Ensure all email correspondence is responded to in a timely manner Ensure use of proper telephone etiquette in answering calls Manage group bookings, deposits and contracts The ideal candidate: At least one years experience as a Reservations Agent in a 4* property Excellent written and verbal communications skills Strong knowledge of Property Management System Strong customer service ethos and background A can-do attitude and the ability to work well in team Proficient with Microsoft Word and Excel and other computer software Excellent organisational skills and the ability to multi-task BURAMB22 Skills: reservations front office hotels