Overview
Account Representative, SMB Outbound Sales (French Market)
Job Description Summary: This role is responsible for driving new sales opportunities by deeply understanding customer business needs. It involves generating and converting leads through both inbound and outbound efforts, achieving sales quotas, and ensuring high customer satisfaction.
Essential Responsibilities
* Drive demand generation and qualification through cold calling, email outreach, and inbound lead response.
* Negotiate and close contracts, addressing legal, financial, and technical concerns effectively.
* Conduct thorough discovery to analyze customer needs and present pre-packaged solutions and use-cases.
* Maintain a rigorous pipeline with accurate forecasting and regular reporting on pipeline status and revenue forecasts.
* Collaborate across departments to ensure alignment and leverage customer insights to optimize offerings.
Minimum Qualifications
* Minimum of 2 years of relevant work experience and a Bachelors degree or equivalent experience.
Additional Responsibilities and Preferred Qualifications
* Managing pipelines of existing and prospective client merchants to assist them in developing their ePayments solution strategy.
* Keeping clients ahead of the game by upgrading their solutions with the latest PayPal product suite portfolio of customised payment solutions.
* Working with fast-growing merchants seeking guidance on how to take their business to the next level.
* Successful candidates will be responsible for navigating all aspects of the strategic B2B sales process and delivering a value-based sales proposition to decision-makers while providing a strategic vision on consumer engagement and acquisition.
* You will need to be comfortable making multiple outreaches daily, have great communication skills with the ability to fully articulate the PayPal value proposition to prospective merchants and lead them through the sales cycle. Success in this role will be measured by a set of KPIs linked to a generous Sales Target Incentive programme.
About the role
* Managing outbound telephone calls, pitching PayPals full product suite.
* Forecasting monthly sales in line with revenue targets, productivity metrics and achieving monthly and quarterly revenue targets.
* Acquiring new merchants and cross-selling/upselling to existing customers.
* Managing and supporting merchants through the full sales cycle, from early engagement and discovery, negotiation and contracting, through to implementation and go live.
* Continuously driving the building of sales pipelines and effective pipeline management knowledge essential.
* Follow a pre-defined sales process to understand challenges faced by small and medium-sized business owners and recommend solutions based on their needs.
* Demonstrate a strong ability to close the deal while maintaining a high level of customer satisfaction.
* Salesforce pipeline and report management.
* Build strong working relationships with internal PayPal teams to enable efficient interaction between PayPal, the merchant and its end users.
About you
* You are fluent in English and French.
* A self-driven, dedicated and motivated individual who can drive revenue growth while creating the basis for long-term client relationships.
* A proven track record in an Inside Sales role, ideally in a fast-paced online/financial services or e-commerce environment.
* Strong telephone presence with experience in outbound calling.
* Proficient in MS Office; Salesforce proficiency is desirable.
* A team player with great interpersonal, cross-cultural, communication skills.
* Results oriented towards productivity such as calls, talk time, pipeline management and forecasting.
* Ability to provide continued momentum and focus throughout short, medium and long sales cycles.
* Possess excellent organisational skills.
* Interested in further career development.
* Experience working in a target-driven environment.
What we offer
* An opportunity to be part of a dynamic entrepreneurial team that helps to shape the payments landscape of the EMEA region.
* Future career opportunities with international exposure via PayPals network of global locations.
* A supportive environment that allows our employees to thrive and learn.
* A highly competitive base salary plus a very generous Commission structure.
* 27 Days Holiday + Bank Holidays.
* Wellness programme.
* Full health care for you and your immediate family.
* Pension benefits contributions.
* Employee stock purchase plan.
* Educational assistance programme.
* Reward and recognition programme.
* A fully paid sabbatical of 4 weeks off work on the anniversary of your 5th year working with us.
* PayPal does not charge candidates any fees for courses, applications, resume reviews, interviews, background checks, or onboarding. Any such request is a red flag and likely part of a scam. To learn more about how to identify and avoid recruitment fraud please visit https://careers.pypl.com/contact-us.
* For the majority of employees, PayPal\'s balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace.
EEO and Belonging
* Commitment to Diversity and Inclusion: PayPal provides equal employment opportunity to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, veteran status, or any other characteristic protected by law. Reasonable accommodations are provided where needed.
* Belonging at PayPal: We strive to create an environment where everyone can do their best work with a sense of purpose and belonging.
REQ ID R0130876
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