About Us
With over 30 years of experience, 24-7 Fire & Security is a proudly 100% Irish-owned SME delivering advanced, tailored fire and security solutions across Ireland. Based in Dublin 12, we provide cutting-edge protection to clients across sectors including manufacturing, offices, hospitality, healthcare, embassies, and retail.
Our expertise spans CCTV, intruder alarms, fire alarm systems, access control, gates & barriers, fire extinguishers, and remote monitoring. Every project is delivered by our own highly qualified team, using industry-leading technology and a relentless focus on quality and customer service.
We're ambitious, growing, and proud of our strong track record. Thousands of installations completed, countless businesses protected, and a reputation built on reliability and trust. Join us and become part of a team that is shaping the future of security and safety in Ireland.
The Role
As Operations Manager, you will be at the heart of our business. Reporting directly to the Managing Director, this is a key role ensuring the smooth day-to-day running of operations and supporting the company's continued growth.
This is an office-based position in Dublin 12. It's well-suited to someone who enjoys variety, responsibility, and problem-solving in a fast-paced SME environment where no two days are the same.
Your responsibilities will include:
* Scheduling and coordinating a team of engineers, ensuring efficient time management and service delivery
* Delegating and supporting tasks across the office team
* Acting as a first point of contact for clients, handling queries and resolving issues promptly
* Managing installations, maintenance, and service workflows, including compliance documentation and paperwork for audits
* Processing invoices, quotations, and contracts, including use of our in-house platform (EZ Management Systems experience desirable)
* Overseeing supply chain and stock requirements
* Tracking operational metrics and identifying inefficiencies to improve processes
* Supporting compliance, health & safety, and regulatory requirements (e.g. RAMS, NSAI audits, personnel/training records)
* Contributing to the company's strategic growth and operational excellence
About You
You're a natural organiser, communicator, and problem-solver who thrives on keeping things running smoothly. You'll enjoy being the go-to person who ensures operations stay on track.
Essential:
* Strong background in operations, scheduling, logistics, or technical coordination
* Excellent organisational and multitasking skills
* Strong communication and interpersonal skills with both clients and colleagues
* Ability to troubleshoot challenges and make quick decisions under pressure
* Proficient in Microsoft Office and comfortable learning in-house management software
* Good knowledge of the Dublin area (for logistics and scheduling)
Desirable:
* Experience with EZ Management Systems
* Previous experience in the security industry (CCTV, access control, alarms, etc.)
* Familiarity with compliance, health & safety, or quality systems
What We Offer
* Competitive salary package (DOE)
* Travel expenses/BIK option
* Pension scheme, death in service benefit
* Training and career development opportunities
* A central role in a successful, ambitious, and growing Irish SME
* Free on-site parking
* The chance to make a visible impact every day
How to Apply
Please submit your CV along with a short cover letter outlining your relevant experience and why this role excites you.
Job Types: Full-time, Permanent
Benefits:
* Bike to work scheme
* Company pension
* On-site parking
* Sick pay
Work Location: In person
Application deadline: 10/09/2025