Talent Services and HRIS Integration Manager Role
The Talent Services and HRIS Integration Manager role supports the HR business function globally on best practice use, governance, and monitoring of an HRIS application. The Manager ensures integration landscape is fully managed.
Key Responsibilities
* Drive efficiencies in configuration to support enhanced ways of working
* Collaborate with team members to provide functional and technical services for global Hire to Retire processes
* Manage the HRIS integration landscape
* Proactively monitor and resolve system-related issues
* Cross-train across modules
* Deliver new business solutions by executing projects end-to-end
* Manage direct reports
* Oversight of release cycles
* Conduct thorough testing
* Maintain updated and accurate system configuration documentation
* Ensure compliance with change management processes
* Provide ongoing support to end users
* Interact with Support teams
* Maintain strong stakeholder engagement and relationship-building capabilities
Requirements
The Talent Services & HRIS Integration Manager will have extensive experience solving complex problems using data analysis and synthesis. They will be hands-on with Employee Central, having accreditation preferred. The Manager will also possess a proven ability to manage mid- to large-scale projects and complex integration landscapes, strong skills in business analysis, project management, and process optimisation, high attention to detail, and comfortable working independently and collaboratively across all levels of the organisation.
In-depth knowledge of the SuccessFactors platform, ideally with deployment experience, familiarity with ServiceNow HR Service Delivery, and understanding of GDPR and data privacy regulations are required.