Job Overview
: The Senior BizOps Engineer plays a pivotal role in spearheading DevOps transformation through strategic tooling and change advocacy across development, quality, release, and product organizations.
This position ensures operational criteria like system availability, capacity, performance, monitoring, self-healing, and deployment automation are implemented throughout the delivery process. A focus on triage and root cause analysis helps understand business impact and maximize customer experience.
The objective is to shift left and be more proactive in the development process, managing production and change activities to increase overall value of supported applications.
Furthermore, this role streamlines and standardizes traditional application-specific support activities and centralizes points of interaction for internal and external partners.
Ultimately, the Senior BizOps Engineer aligns Product and Customer Focused priorities with Operational needs, regularly reviewing run state and providing feedback to development partners on improving customer experience.