JOB DETAILS:Role: Business Analyst (nCino or Salesforce)Location: Dublin, Ireland (Hybrid)Type of Hiring: ContractJob Description:Bring a good understanding of the Lending and Credit domain having worked in similar capacity earlierHand on experience on nCino platform.Interact with business users and technical team for understanding of functional requirementsDocument business requirements and process flows using different tools like JIRA, Confluence, Blue Works, Lucid Chart, MS Visio etcAnalyse and design solutions with the support of Solution ArchitectsProvide feedback on test cases and support to Quality Assurance for testingSupport in client UATResponsibilities of the role:Engage with business users to define scope, understand business processes, problem statements and pain areasIdentify key stakeholders and construct stakeholder analysis i.e. how they are affectedSupport the identification of risks and mitigation approachesParticipate in client requirement workshops and identify gaps together with high level proposals for their resolution (e.g. development workarounds or change in processes). Ensure any solutions proposed are realistic and within the agreed scope of the project.Analyse client business requirements, liaise with clients / project teams and prepare business process documents like BRDs, User Stories, Discussion Logs, Workflows etc. Be involved actively in the process till the sign-off is not obtained from the client.Participate in Solution design with the Design and Development team to ensure requirements are duly addressed. Ensure Requirement Traceability Matrix is updated to facilitate tracking of requirements coverage.Make appropriate recommendations that will positively impact operational effectiveness, reduce cost and provide a better customer experienceConduct relevant research to increase understanding in support of developing comprehensive solutionsParticipate in final User Acceptance Testing for all major developments in the domainAssist in the production of various collaterals such as User Guide, SOP Documents, process flows etcExperience and skills requiredA strong background in Lending domain having good understanding of end-to-end lending lifecycle in areas such as lead management, loan origination, loan management and servicing, collateral management and delinquency handlingShould have good understanding of gamut of retail products loans such as Personal Loans, Mortgages, Vehicle Loans, Credit Cards etc and corporate products such as Overdrafts, Working Capital, Bill Discounting, Trade Finance etcFamiliarity with leading banking applications like FinnOne Neo, Finacle, Flexcube, TCS BaNCS, T24 is a plusDesign thinking, ability to manage multiple stakeholder expectations, communicate in a clear non-ambiguous manner, conduct requirements workshops, drive decision makingExperience in documenting business case, business process modelling, requirement elicitation through workshopsManage projects from inception through design to deliveryAn IT background with a solid grounding in technologyExperience of working in both Agile & waterfall SDLCsCommunication, group dynamics, collaboration and continuous improvement are core – being best practice drivenPro-active, quick learner, ability to effectively work in multi-cultural and multi-national teamsPositive attitude and ability to engage with different stakeholders managing scope and expectations skilfully